Frequently Asked Questions

Yes, they hold a license from Curacao eGaming and are regulated by the Curacao Gaming Control Board, ensuring fair play and user protection. They publish their license number on the site. You can verify the license at the regulator's website.

MekongBet accepts Visa and Mastercard, Skrill, Neteller, ecoPayz, and direct bank transfer. Crypto deposits (BTC, ETH, USDT) are also supported with no minimum. Deposits are instant except for bank transfers, which take 2-3 business days. No fees are charged on deposits.

New members receive a 100% match bonus up to $200. The bonus must be turned over 35x (bonus amount only) within 30 days. Only bets with odds of 1.50 or higher count toward the wagering requirement. If the requirement isn't cleared, the bonus and any resulting winnings are forfeited.

A parlay combines multiple selections into a single wager; all selections must win for the bet to pay out. The total odds are calculated by multiplying the decimal odds of each selection, then multiplied by the stake to determine the payout. If one leg pushes (ties), that leg is removed and the odds are recalculated.

If a World Cup match is postponed for more than 48 hours, the bet is void and the stake is returned. For cancellations or postponements within 48 hours, the bet remains pending until the match is rescheduled or the governing authority declares an official result.

You can set deposit limits, loss limits, or a self-exclusion period in the Responsible Gambling section of your account settings. Limits take effect immediately; self-exclusion locks your account for the chosen duration and prevents any new logins.